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DG Consulting
2 weeks ago
Customer Relationship Management Executive
DG Consulting
2 to 6 Yrs
- Regular
- Job Details
Job Details
- 1. Plan and execute CRM campaigns.
2. Maintain an ongoing level of engagement and communication with key customers.
3. Building trusting relationships with clients.
4. Protecting the brand by maintaining a positive image.
5. Collect and analyze customer feedback to improve products, services, and customer experience.
6. Develop and implement strategies to retain existing customers and reduce churn.
7. Track and manage leads through the sales pipeline, ensuring timely follow-ups and conversions
8. Collaborate with sales and marketing teams to ensure that CRM activities are aligned with overall business objectives.
9. Ensure timely and effective resolution of customer issues and complaints.
10. Continuously seek ways to improve the customer experience based on feedback and data analysis.,
Other Details
- Industry BFSI
- Recruiter Details DG Consulting
- Job Tags relationship management, customer relationship management
- Job Type Full time
Key Skills
Recruiter Details
- DG Consulting
- Other Haryana
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- hidden_mobile
Company Details
DG Consulting
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