Customer Relationship Management Executive

Company Description

Sahu Land Developers is a renowned name in the real estate industry in Lucknow. With the long trust of the Sahu Group, Sahu Land Developers has launched its marquee project "Sahu City" - the finest affordable housing project in the city that boasts of world-class amenities, excellent connectivity and superior planning and design.

Role Description

This is a full-time on-site role for a Customer Relationship Management Executive located in Lucknow. The Executive will be responsible for maintaining good relationships with existing customers through effective communication, managing customer retention programs, analyzing customer data and improving the overall customer experience. Additionally, the Executive will work closely with the sales team to promote sales and assist with customer queries and complaints.

Requirements
 Analytical Skills and ability to manage customer data
 Experience in developing and implementing customer retention strategies
 Excellent. Communication skills (verbal and written) to handle customer queries and complaints
 Knowledge of Sales processes to aid sales and promote sales activities
 Experience in working with Customer Relationship Management software is desirable.
 Must have 4 to 5 years of exp in Real Estate CRM.

Qualification
 Bachelor's degree in Business Administration or related field is preferred,