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Reside Network
Hot3 days ago
Customer Relationship Management Executive
Reside Network
2 to 6 Yrs
- Regular
- Job Details
Job Details
- About Reside Network:
Reside Network is a dynamic prop-tech start-up revolutionizing the secondary real estate market in New Gurgaon, India. Founded by successful entrepreneurs from Ex-Cardekho and Ex-Cartrade, and backed by advisors from Wharton, Kellogg, Stanford, and IIMA, we're on a mission to streamline property transactions through innovative solutions.
Position Overview:
We're seeking a detail-oriented and proactive CRM Executive to manage our end-to-end documentation process for property sales and transfers. This role is crucial in ensuring smooth transactions and fostering positive relationships among all stakeholders.
Key Responsibilities:
ATS Meeting Management (30% of role)
Prepare and verify all documentation for Agreement to Sale (ATS) meetings
Coordinate with sales team, buyers, and sellers to collect necessary documents
Resolve documentation issues proactively
Facilitate clear communication among all parties involved
Property Transfer Oversight (25% of role)
Manage the complete transfer process at developers" offices
Provide regular status updates to buyers and sellers
Identify and resolve any bottlenecks in the transfer process
CRM Relationship Building (20% of role)
Act as the primary liaison with developers" CRM offices
Cultivate strong professional relationships to ensure efficient communication
Represent Reside Network's interests while maintaining positive partnerships
Vendor Coordination (15% of role)
Manage relationships with registry vendors at Tehsil and other relevant offices
Ensure timely submission and processing of all required documentation
Monitor vendor performance and address any issues promptly
Loan Process Facilitation (10% of role)
Coordinate with financial institutions to streamline loan processing for buyers
Ensure accurate and timely completion of loan-related documentation
Mediate between buyers, lenders, and other stakeholders to resolve loan-related challenges
Qualifications:
Required:
Bachelor's degree in Business Administration, or related field
2+ years of experience in CRM, operations, or documentation management, preferably in real estate or related field
Strong organisational skills with meticulous attention to detail
Excellent communication skills in English and Hindi (written and verbal)
Proficiency in Microsoft Office suite and CRM software
Preferred:
Familiarity with Indian real estate laws and regulations
Experience with property management software
Knowledge of local languages (e.g., Haryanvi)
Skills and Attributes:
Exceptional problem-solving and critical thinking abilities
Strong time management skills and ability to prioritize tasks effectively
Customer-oriented mindset with a focus on building relationships
Adaptability and resilience in a fast-paced start-up environment
Proactive approach to identifying and resolving issues
Current Roles That Would Be a Great Fit:
We welcome applications from individuals currently in roles such as:
Real Estate Transaction Coordinator
Customer Service Representative at a Property Developer
Mortgage Loan Processor
Legal Assistant in Real Estate Law
Real Estate Sales Coordinator
Property Management Assistant
CRM Executive in Real Estate or Related Industries
Bank Loan Officer
Customer Onboarding Specialist in Financial Services
10. Legal Secretary with experience in property transactions
11. Compliance Officer in Real Estate or Financial Services
12. Documentation Specialist in any industry
If you're in a similar role and possess strong organisational, communication, and problem-solving skills, we encourage you to apply!
What We Offer:
Competitive salary range: 2,40,000 to 3,00,000 per annum
Performance-based bonuses up to 2,40,000 per annum
Professional development opportunities
Chance to make a significant impact in a growing start-up
Work Environment:
Location: New Gurgaon office with occasional travel to partner offices
Full-time position with flexible work hours
Collaborative team environment fostering innovation and growth,
Other Details
- Industry Others
- Recruiter Details Reside Network
- Job Tags customer relationship management, relationship management
- Job Type Full time
Key Skills
Recruiter Details
- Reside Network
- Other Haryana
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Company Details
Reside Network