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Foundever
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Job Details
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Role Description
This is a full-time on-site role for a Customer Service Agent at Foundever in Mumbai. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, providing information about products or services, and ensuring customer satisfaction.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Strong communication and interpersonal skills
Ability to multitask and problem solve efficiently
Experience in dealing with customer inquiries and resolving issues
Patience and empathy in dealing with customers
Knowledge of CRM systems and customer service software is a plus
Previous experience in a customer service role,
Other Details
- Industry BPO / Call Center
- Recruiter Details Foundever
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Foundever
- Other Maharashtra
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Company Details
Foundever
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