Company Description
Our philosophy, Innovative People, Innovative Solutions, drives us to continually come up with newer and workable recommendations, to help our clients achieve their business objectives, accelerate organizational performance and work towards positive change.
Role Description
This is a full-time on-site role for a Customer Service Representative at Mahindra Integrated Business Solutions Private Limited in Mumbai. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Experience in enhancing Customer Experience
Strong communication and interpersonal skills
Ability to handle challenging situations with empathy
Problem-solving skills and attention to detail
Previous experience in a customer service role is a plus
Bachelor's degree in Business Administration or related field,