Job Details
Company Description
PEACE BPO Services Pvt. Ltd. is a prominent player in the BPO industry, focused on delivering exceptional customer support and sales services. With a team of over 20 experienced agents, we specialize in US/UK voice processes to ensure effective communication. Our emphasis on compliance excellence, advanced technology, and customized solutions sets us apart in the industry.
Role Description
This is a full-time on-site role for a Customer Service Representative at PEACE BPO Services Pvt. Ltd. located in Mumbai. The Customer Service Representative will be responsible for providing top-notch customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving.
Qualifications
Customer Service Representatives, Customer Support, and Customer Service skills
Customer Satisfaction and Customer Experience expertise
Strong communication and interpersonal skills
Ability to actively listen and empathize with customers
Problem-solving and conflict resolution abilities
Experience in a similar role is a plus
Fluency in English and any additional languages is beneficial
High school diploma or equivalent,
Other Details
- Industry BPO / Call Center
- Recruiter Details Peace BPO Services Pvt Ltd
- Job Tags customer service
- Job Type Full time
Recruiter Details
- Peace BPO Services Pvt Ltd
- Other Maharashtra
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Company Details
Peace BPO Services Pvt Ltd
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