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Routematic
- Job Details
Job Details
- Company Description
Founded in 2013, Routematic is a pioneer in revolutionizing employee transportation for daily office commutes in Bengaluru. Our Employee Transportation Service is tailored for round-the-clock employee shifts, providing a seamless and reliable commuting solution. Trusted by over 200 businesses across 21 cities in India, Routematic facilitates daily transport for more than 300,000 employees, with a goal to convert 50% of our vehicles to electric by December 2024.
Role Description
This is a full-time on-site role for a Customer Success Manager at Routematic in Bengaluru. The role involves tasks such as ensuring customer satisfaction, analyzing data, retaining customers, building relationships, and providing exceptional customer service on a daily basis.
Qualifications
Customer Satisfaction and Customer Service skills
Analytical Skills for data analysis
Customer Retention and Relationship Building abilities
Excellent written and verbal communication skills
Experience in customer success or related roles
Ability to multitask and prioritize effectively
Knowledge of CRM software is a plus,
Other Details
- Industry Others
- Recruiter Details Routematic
- Job Tags customer retention, customer service, customer satisfaction
- Job Type Full time
Key Skills
Recruiter Details
- Routematic
- Other Karnataka
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Company Details
Routematic
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