Customer Success Manager

Company Description

Liquide is a SEBI registered Research Analyst based in Bengaluru, that specializes in providing valuable information and guidance to make informed stock investment decisions. The company aims to make investing easier for its customers, providing top stocks, stock analysis tools, AI-powered stock reports, and expert insights through Liquide Academy. The company has a strong track record of building valuable digital businesses.

Role Description

This is a full-time on-site role for a Customer Success Manager at Liquide. The Customer Success Manager will be responsible for ensuring high levels of customer satisfaction, building strong relationships with customers, retaining customers, and providing excellent customer service on a day-to-day basis.

Qualifications
 Strong analytical skills, with the ability to analyze customer data and provide insights
 Experience in customer satisfaction and customer retention
 Ability to build strong relationships with customers. and maintain a positive attitude
 Excellent communication skills, with the ability to handle difficult situations with patience and empathy
 Experience in the finance or investment industry is a plus
 Bachelor's degree in business administration, finance, or a related field,