SENIOR RELATIONSHIP MANAGER

Company Overview

Muthoot FinCorp Limited (MFL) is the flagship Company of the Muthoot Pappachan Group. MFL is a market leader in the gold loans business, with over 3,600 branches spread across India. Our focus is on providing quick and customized finance options and investment products to customers in semi-urban and rural areas. We prioritize customer satisfaction and the long-service of our employees.

Job Overview

We are looking for a highly skilled and experienced Senior Relationship Manager to join our team at Muthoot Fincorp Ltd. As a Senior Relationship Manager, you will be responsible for building and maintaining strong relationships with our valued customers. You will be based in Hyderabad, Telangana, India and will work full-time.

Qualifications And Skills
 Minimum of 4-6 years of experience in relationship management within the financial services sector
 Proven track record in building and maintaining strong customer relationships
 Excellent communication and interpersonal skills
 Sound knowledge of financial products and services
 Ability to analyze customer needs and recommend suitable solutions
 Strong sales and negotiation skills
 Ability to work independently and as part of a team
 Result-oriented mindset with a drive to meet and exceed targets

Roles And Responsibilities
 Build and maintain strong relationships with customers, ensuring their financial needs are met
 Act as the main point of contact for customers, addressing their inquiries and concerns
 Offer personalized financial advice and guidance to customers
 Identify opportunities to upsell and cross-sell products and services
 Collaborate with internal teams to ensure smooth and efficient customer service
 Stay updated with industry trends and developments to provide relevant information to customers
 Prepare and present reports on customer relationships and sales performance
 Meet sales targets and contribute to the overall growth of the company,