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Software industry
3 weeks ago
Customer Service Executive
Software industry
1 to 5 Yrs
- Regular
- Job Details
Job Details
- Company Description
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Role Description
This is a full-time Customer Service Executive role for our Software Industry location in Noida. As a Customer Service Executive, you will be responsible for providing excellent customer service support to our clients. You will be the first point of contact for customers with issues relating to their products and services. Your duties will involve answering phone calls, responding to emails, and resolving customer complaints. You will also be required to maintain a customer service database and complete relevant reports as required.
Qualifications
Bachelor's degree in Business Administration or a related discipline
Excellent verbal and written communication skills and ability to empathize with customers" issues and concerns
Capability of working in a high-pressure environment and multitasking
Strong organizational and problem-solving skills
Effective interpersonal skills and ability to work in a team. environment
Proficient with computer systems and software applications, including Microsoft Office Suite and customer service databases,
Other Details
- Industry IT Services & Consulting
- Recruiter Details Software industry
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Software industry
- Noida
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- hidden_mobile
Company Details
Software industry
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