Client Servicing Executive

Nestled in Borivali, we are a team of people who like to dive into anything and everything to understand it best. But since the past four years, weve been head over heels into advertising.

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers to aid clients in their success using our services. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues they may face.

If you think youve got it, then read on

Qualities

 Inclination towards advertising is a must.

 Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation, and business common sense.

 Exercises good judgment with a good eye for details and seeks guidance when outcomes are uncertain.

 Ability to prioritize the work and meet deadlines.

 Experience in Direct-to-Consumer Brands.

Qualifications

. Bachelor's/Masters degree in a related field such as marketing, mass media, advertising, etc.

 Strong verbal/written English communication & skills.

 Should be flexible & adaptive to the agency work culture.

 Strong analytical skills are essential.

KRA

 Meeting clients for briefings, discussions and identifying their requirements and preparing presentations & proposals & presenting to clients.

 Understanding the clients marketing objectives.

 Creates action items for other teams and actively monitors their progress.

 Conduct primary, secondary & competitive research to understand client business.

 Work closely with the respective departments for delivering projects (Mainline + Digital).

 Briefing & brainstorming with the senior team, ensuring smooth execution and delivery.

 Generating estimates and obtaining budgetary approvals from clients, providing financial updates received from the client or the vendor.

Software

 PowerPoint

 Word

 Excel

Experience

At least 1 to 2 years of relevant work experience

Designation

Client Servicing Executive,