Relationship Manager

Company Description

Arthum is a financial inclusion company that aims to support MSMEs and SMEs in their growth journey by providing robust financial partnerships. We believe in delivering world class services while ensuring maximum customer satisfaction and end-to-end support. The company is based in Noida.

Role Description

This is a full-time on-site role for a Relationship Manager for Nagpur, Pune & Mumbai. The Relationship Manager will be responsible for managing and maintaining customer relationships, improving customer satisfaction, and identifying new business opportunities. They will also be responsible for conducting market research to understand customer needs, providing financial advice and guidance, and ensuring compliance with regulatory requirements.

Qualifications
 Excellent interpersonal skills and ability to build and maintain strong customer relationships
 Strong analytical and problem-solving skills
 Knowledge of financial products and services, including. loans, credit, and investments
 Experience in customer service and sales
 Ability to meet targets and work under pressure
 Bachelor's or master's degree in Business Administration, Finance or related field
 Proficiency in Microsoft Office Suite

Relevant certifications and experience in the financial industry will be considered a plus,