Customer Relations Manager

Company Description

MOLOG is a team of conceptual designers, problem solvers, and collaborators that believe in the power of combining strategy and creativity. By bringing these disciplines together, we help brands across industries generate revenue and inspire action. We approach every project with both heart and mind.

Role Description

This is a full-time on-site role for a Customer Relations Manager located in Gurugram. The Customer Relations Manager will be responsible for managing customer relationships, helping customers with inquiries and concerns, and ensuring customer satisfaction. The Customer Relations Manager will also be responsible for coordinating with sales and marketing teams to improve customer experience and generate revenue.

Qualifications
 Strong communication and interpersonal skills
 Ability to manage customer relationships and resolve issues
 Experience in customer service or account management
 Ability to work collaboratively with cross-functional. teams
 Excellent organizational and time-management skills
 Proficiency in customer relationship management (CRM) software
 Knowledge of sales and marketing principles is a plus
 Master's degree in Mass. Communication, Journalism, Advertisement, Marketing, or related field,