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Liberty General Insurance
3 days ago
Customer Service Officer
Liberty General Insurance
1 to 5 Yrs
- Regular
- Job Details
Job Details
- Responsibilities:
Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
Responsible for delivering the relevant KPIs designed for the assigned job role.
Responsible for customer engagement and satisfaction survey. Responsible for Upsell and Cross sell as per the campaign running at the Contact Centre
Eligibility/Job requirements:
Graduate with Fresher or overall 3+yrs experience of working in a domestic/international contact Centre / service set up. 1+yr of inbound and outbound call taking experience is a must.
Candidate should possess excellent oral and written communication skills.
Candidate with good customer service skills & captive contact center experience would be preferred.
Candidate should be willing to work in rotating shifts and Weekends and Public Holidays
Candidate should be able to conversate in English, Hindi and Marathi or. English, Hindi + any regional language (Malayalam, Bengali, Tamil,
Other Details
- Industry BPO / Call Center
- Recruiter Details Liberty General Insurance
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Liberty General Insurance
- Other Maharashtra
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Company Details
Liberty General Insurance