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Creative Gifting Solutions Pvt. Ltd.
3 days ago
Customer Service Officer
Creative Gifting Solutions Pvt. Ltd.
2 to 6 Yrs
- Regular
- Job Details
Job Details
- Floraindia.com is a 20-year-old eCommerce site, involved in the service of gifting.
We are looking for Customer Service Officers.
In our day-to-day life we are all customers too for our daily basic requirements to using any transport to usage of mobile phone service, OTT content, and so on. Who else better than us knows what we as a customer want and appreciate. Having understood this, we know the value of quality, time, commitment, transparency, and responsibility. This is an opportunity for you to demonstrate the same to our customers.
Responsibilities
Customer Order acknowledgement.
Confirmation to customer.
Order fulfillment.
Checking Feedback.
Resolve issues, if any.
Order Closure.
Customer engagement.
Partner engagement.
Inter-functional coordination.
Qualifications
Excellent verbal and written communication and comprehension skills.
Bachelors degree in any stream.
Preferably 2+ years of experience in operations or customer service or customer facing. roles.
Comfortable in using technology and tools.
Good knowledge of MS Excel,
Other Details
- Industry Internet / E-Commerce
- Recruiter Details Creative Gifting Solutions Pvt. Ltd.
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Creative Gifting Solutions Pvt. Ltd.
- Delhi
- hidden_email
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Company Details
Creative Gifting Solutions Pvt. Ltd.
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