Customer Service Officer

*Company Description:**

Blackda Cars is a premier car rental company in Pune, specializing in providing self-drive car rental services. With a commitment to exceptional service and a wide range of vehicles to choose from, we cater to the diverse needs of our clients. Whether it's for a leisurely drive around the city or a business trip, our fleet of well-maintained cars ensures a comfortable and hassle-free experience for our customers.

Are you passionate about delivering exceptional customer service  Do you thrive in a fast-paced environment where every interaction counts  Blackda Cars is seeking a dedicated and dynamic individual to join our team as a Customer Service Officer in Pune.
 *Role Description:**

Position: Customer Service Officer

Location: Pune, India

Type: Full-time, On-site

As a Customer Service Officer at Blackda Cars, you will play a crucial role in ensuring customer satisfaction and delivering outstanding service experiences. Your responsibilities will include:
 *Responsibilities:**

- Providing excellent customer service and support to our clients.

- Handling customer inquiries promptly and professionally.

- Resolving issues and addressing concerns to ensure customer satisfaction.

- Conducting careful handovers and receiving cars from customers.

- Maintaining accurate registers and maintenance logs.

- Gathering feedback from customers to continuously improve our services.
 *Qualifications:**

- Excellent verbal and written communication skills.

- Strong problem-solving and decision-making abilities.

- Ability to empathize with customers and provide effective solutions.

- Attention to detail and ability to multitask effectively.

- Good organizational and time management skills.

- Prior customer service experience is a plus.

- Knowledge of the automotive industry is a plus.

- High school diploma or equivalent.

If you are passionate about delivering exceptional service and are ready to join a dynamic team, we encourage you to apply for the Customer Service Officer position at Blackda Cars. We offer a supportive work environment, growth opportunities, and the chance to be part of a leading car rental company in Pune.
 *Salary**

Range - 1,44,000 to 2,00,000

To apply, please send your resume and cover letter to hidden_email with the subject line "Customer Service Officer Application - [Your Name]".
 *Note: This is an on-site role located in Pune. Only candidates residing in Pune will be considered for this position.*,