Senior Application Engineer, Sales Support Europe

Valmet is a leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. With our automation systems and flow control solutions we serve an even wider base of process industries.

We aim to become the global champion in serving our customers. Our more than 19,000 professionals work close to our customers and are committed to improving our customers performance  every day.

The company has over 220 years of industrial history and a strong track record in continuous improvement and renewal. Valmets net sales in 2022 were approximately EUR 5.1 billion. Valmets shares are listed on the Nasdaq Helsinki and the head office is in Espoo, Finland.

To be responsible for sales support to customers and agents in Europe. To support successful business development and achievement of targeted market position & sales in the area.

Responsibility:
 Review of customer enquiry documents, P& ID diagrams, specifications etc.
 Work. with Product Managers to determine business needs and solutions.
 Preparing Techno commercial Proposal in line to customer technical requirements, commercial conditions of sales and delivery times
 Address customer techno commercial queries and issues in a timely manner.
 Sizing and selection of valves and actuators, assembly.
 Generating Installed base reports and Spare part agreement proposals.
 SPIR preparation in concurrence with sales office
 Providing product technical engineering information to customers and agents.
 Provides technical support to Sales team
 Placing factory orders using ERP tools
 Order expediting and sales documentation.
 Provide post-sales support to customers as needed

Network:
 Operations, Engineering, Product Lines, FC Services, Project unit
 Customers, agents

Education and Experience:
 Bachelors degree in engineering from a reputed institute.
 Minimum 5-7 years of working experience in application or quotation preparation. Valves experience would be preferable.
 Knowledge of commercial terms and conditions of sales, Incoterms, international trade & finance requirements.
 knowledge of commercial documents as LC/SBLC/ Bank Guarantees etc.
 Experience of Finance and logistics related activities in ERP system as SAP etc.
 Experience is supporting international Sales office through a centralized support team.
 Good knowledge of Microsoft office / Excel / PowerPoint
 Good communication skills in English as a language, Knowledge of any European language such as German / French will be an additional advantage.

Skills:
 Must be a motivated, proactive, assertive and confident individual.
 Ability to work under pressure
 Systematic, independent and creative thinking
 Strong communication and team-player
 Customer and results oriented
 Flexibility in working hrs. and ability to work in a multi-cultural and multi-language atmosphere
 Must be open to travel, as per requirement, ability to travel internationally
 Must have exposure to plant / operations processes

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers performance forward requires creativity, technological innovations, service know-how  and above all, teamwork.

Join the team! www.valmet.com/careers,