Sales Specialist

Company Overview

Arpanna Group, rooted in excellence, has diversified into Hospitality, Realty, and Automobile customisation. With a people-centric ethos and professional ideals, our 750-strong team redefines industry standards, elevating collaboration to deliver transcendent experiences and setting new benchmarks in luxury reinvention.

Job Overview

Job description

Job Title: Sales Consultant Toyota

Position Overview: As a Sales Consultant in Toyota, you will be responsible for engaging customers, understanding their needs, and guiding them through the process of purchasing a vehicle. Your primary focus will be on delivering exceptional customer service, building relationships, and achieving sales targets. This role requires a deep knowledge of automotive products, excellent communication skills, and the ability to thrive in a fast-paced, customer-centric environment.

Key Responsibilities:

1.Customer Engagement:
 Greet customers and provide a warm welcome to the dealership.
. Conduct needs assessments to understand customer preferences, requirements, and budget constraints.
 Showcase vehicles, explain features, and accompany customers on test drives.

2.Sales Process:
 Guide customers through the sales process, including presenting financing options and explaining warranty packages.
 Negotiate terms and conditions to reach mutually beneficial agreements.
 Complete sales paperwork accurately and efficiently.

3.Product Knowledge:
 Stay informed about the latest automotive products, features, and industry trends.
 Demonstrate in-depth knowledge of the vehicles in the dealership, including specifications, performance, and safety features.

4.Customer Relationship Management:
 Build and maintain strong, long-lasting customer relationships.
 Follow up with customers post-purchase to ensure satisfaction and address any concerns.

5.Sales Targets:
 Meet or exceed monthly and annual sales targets.
 Proactively seek new sales opportunities through networking and referrals.

6.Team Collaboration:
 Collaborate with the sales team, finance department, and other departments to ensure a seamless customer experience.
 Participate in sales meetings and training sessions.

7.Administrative Tasks:
 Maintain accurate records of customer interactions, transactions, and vehicle inventory.
 Prepare and submit reports on sales activities as required.

Qualifications:
 Proven experience as a Sales Consultant in an Toyota.
 Excellent communication and interpersonal skills.
 Strong negotiation and closing skills.
 Customer-focused with a positive attitude.
 Knowledge of financing options and the ability to explain them clearly to customers.
 Familiarity with CRM systems and sales software.
 High school diploma or equivalent; additional education or training in sales is a plus.

Attributes:
 Enthusiastic and passionate about automobiles.
 Ability to work in a fast-paced and dynamic environment.
 Detail-oriented and organized.
 Professional appearance and demeanor.

Enquiries are added in CTDMS - ICROP

Product knowledge of Competitors

Monthly Target-

Retail Target-

Accessories Sales

Finance sales

Achievement

Experience

Reporting Manager

Driving Skill,