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EXPENTOR
- Job Details
Job Details
- JOB FUNCTIONS AND RESPONSIBILITIES
Logs all borrower contacts into the loan servicing system
Offer long term resolutions to customers to resolve delinquency
Proficient use of an autodialing system to maximize effectiveness and increase contact ratios
Required to make the prescribed number of contacts during the daily work schedule
Familiar with the customer relations functions and the services offered
Perform miscellaneous job-related duties as assigned by the department manager
Requirements
This position requires strong customer service skills
Must be fluent in English
Overall knowledge and experience in mortgage loan servicing desirable but not required
Graduate degree is preferred
Undergraduates must have at least 6 months call center experience
WORK SCHEDULE OR TRAVEL REQUIREMENTS
Must be willing to work in US timings
Must-Haves
1 year International voice process experience
Working in Night shifts - 7:30pm IST (Rotational shifts)
Notice period - September end
Communication must be excellent
Additional Guidelines
Interview Process 4 Rounds of Interview
1st HR Round
2nd Manager Round
3rd Versant Test
4th In person meet at Bangalore location,
Other Details
- Industry BPO / Call Center
- Recruiter Details EXPENTOR
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- EXPENTOR
- Other Karnataka
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Company Details
EXPENTOR
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