Company Description
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Role Description
This is a full-time hybrid role for a Customer Service Representative at KitabKopy.com in Deoria, with flexibility for some remote work. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction. They will also assist in enhancing the overall customer experience.
Qualifications
Customer Service Representatives, Customer Support, and Customer Service skills
Experience in promoting Customer Satisfaction and Customer Experience
Excellent communication and interpersonal skills
Problem-solving and conflict resolution abilities
Ability to work well in a team and independently
Proficiency in Microsoft Office and CRM software
High school diploma or equivalent; additional certification in Customer Service is a plus,