Company Description
Findoc is an Indian financial services group offering Algo Trading, Equity Investments, and more at the lowest brokerage fee. Established in 2010, Findoc is headquartered in Ludhiana and has a presence in thirteen Indian cities.
Role Description
This is a full-time on-site role for a Customer Service Specialist at Findoc in Ghaziabad. The specialist will be responsible for customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a great customer experience on a daily basis.
Qualifications
Customer Support, Phone Etiquette, and Customer Service skills
Customer Satisfaction and Customer Experience skills
Excellent communication skills and problem-solving abilities
Ability to work well in a team and handle challenging situations
Experience in financial services or related field is a plus
Bachelor's degree in Business Administration or relevant field,