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EbixCash Global Services
1 week ago
Customer Service - Team Leader
EbixCash Global Services
2 to 6 Yrs
- Regular
- Job Details
Job Details
- General and Task Management Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organisational efficiency. Co-ordinate the activities of the Customer Service team; provide support and advice to team members. Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers. Evaluate customer feedback and identify ways to maximise customer satisfaction. Ensure that standard operating procedures are documented and maintained. Produce written reports when required to do so.
Salary Upto 30k In hand
Location- Andheri East.,
Other Details
- Industry BPO / Call Center
- Recruiter Details EbixCash Global Services
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- EbixCash Global Services
- Other Maharashtra
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Company Details
EbixCash Global Services