Customer Relationship Management Executive

CRM Executive

Job Location: Mahim

Job Type: Full Time

Qualification: Bachelor's degree

Experience: 1  2 Years

Job Overview

Were on the lookout for an enthusiastic Customer Relation Management Executive to join our team at Accurex. This pivotal role involves spearheading customer relationship initiatives to align with our organizational objectives. The ideal candidate will contribute to the strategic development and execution of customer-centric programs, ensuring alignment with our overall goals and fostering positive client interactions.

Job Responsibilities:

Building and maintaining strong relationships with clients or customers.

Addressing client inquiries and concerns promptly and professionally.

Understanding customer needs and offering solutions or services to meet those needs.

Developing and implementing strategies to enhance customer experience and satisfaction.

Collaborating with internal teams to ensure seamless customer service.

Handling and resolving customer complaints or issues effectively.

Keeping accurate records of interactions with customers.


Qualification:

Bachelors degree.

Excellent communication and interpersonal skills.

Ability to understand customer needs and provide appropriate solutions.

Strong problem-solving abilities.

Ability to work in a team and individually.

Salary

Upto 3 LPA (Salary will depend on experience and qualifications, and will fall within the specified range)

Job Type: Full-time

Benefits:
 Health insurance
 Provident Fund

Schedule:
 Day shift
 Morning shift

Experience:
 total work: 1 year (Preferred)
 Customer service: 1 year (Preferred)

Language:
 English (Preferred)

Work Location: In person,