Company Description
French Crown is an Indian-recognized premium apparel brand for men and women. The brand has become a trendsetter of Indian men's and women's clothes which are made up of high-quality dress material with various unique styles and designs.
Role Description
This is a full-time on-site role for a Customer Relationship Management Specialist located in Surat. The CRM Specialist will be responsible for managing and maintaining customer relationships by implementing effective strategies and providing high-quality customer service. The CRM Specialist will also be responsible for developing and managing projects related to customer service and sales.
Qualifications
Analytical Skills, Sales, and Customer Relationship Management (CRM) skills
Excellent communication and interpersonal skills
Project Management skills
Experience with CRM software and tools
Experience in the fashion or luxury industry is a plus
Experience
Fresher to 2 years
It would be beneficial. for candidates to have experience working in a customer service or sales role, as well as knowledge of the latest CRM trends and technologies,