Retail Sales Associate

Position Summary

The Retail Sales associate is responsible for all activities at the store in the absence of the assistant manager or store manager. His/her job description entails ensuring maximum sales by the store as well as excellent customer service in helping customers locate, select, and purchase products. He/she serves as the company brand representative, upholding the highest standards in carrying out daily functions. The Retail Sales associates role involves providing exceptional customer care and achieving sales goals to ensure the stores objectives on sales and profits are met. He/she is expected to take on higher responsibilities that may be assigned by the manager or assistant manager within the store. With such employers, the purpose of the senior store associates role may include generating sales to surpass personal sales goals, as well as effectively promoting the companys programs. The associate should be well trained to be able to give effective sales. presentations and build rewarding relationships with customers. The duties of the senior store associate also involve promoting customer loyalty and giving each customer the best service they have ever got. The senior store associate work description also involves ensuring the security of the store.

Responsibilities

 Ensure high levels of customer satisfaction through excellent sales service

 Maintain outstanding store condition and visual merchandising standards

 Maintain a fully stocked store

 Ascertain customers needs and wants

 Recommend and display items that match customer needs

 Welcome and greet customers

 Manage point-of-sale processes

 Actively involved in the receiving of new shipments and checking inventory

 Keep up to date with product information

 Accurately describe product features and benefits

 Follow all companies policies and procedures

Qualifications, Skills and Competencies

 Proven working experience in retail sales

 Basic understanding of sales principles and customer service practices

 Excellent Communication Skills

 Customer service focused

 Animal Lover Preferred

What Heads Up For Tails Can Offer You:

With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems. We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed,