Retail Meat Store - Customer Service Associate

Role:
 Generating sales lead at the stores for each section
 Greets customers as they enter the store, ask whether they would like assistance with anything and provide help if needed in a friendly, hospitable and efficient manner.
 Managing customers and attending their queries.
 Handle customer queries and resolve customer service related issues.
 Remain knowledgeable about and answer questions related to sales, promotions, offers and store policy.
 Serves customers by helping them select products.
 Provide recommendations based on customers stated preferences, needs and desires.
 Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
 Communicating with the team and working on daily targets of each department.
 Monitoring Quality checks and also on product displayed and merchandised
 Maintaining Store Hygiene standards and FIFO of the products
 Ensuring Price and offers are displayed rightly.
 Team up with co-workers to ensure proper customer service.
 Target Vs Achievement
 No. of customers queries attended and resolved.
 Store Audit score

Job Types: Full-time, Permanent


Jadwal:
 Day shift
 Fixed shift

Tunjangan:
 Health insurance
 Leave encashment
 Paid sick time
 Provident Fund

Upah Tambahan:
 Performance bonus

Application Question(s):
 Why do you think you are suitable for the role 
 Describe best customer service experience as per you. What was the impact 
 When can you attend interview 
 If selected, when can you join 

Education:
 Higher Secondary(12th Pass) (Preferred)

Experience:
 retail store Customer service: 1 year (Required)
 Customer service: 1 year (Required)

Language:
 English (Required)
 Hindi (Required)
 Kannada (Required)
 any other languages (Preferred)

Work Location: In person,