Tele Sales Team Lead - Insurance

Job Summary:

The Team Leader is responsible for managing a team of Sales Executives to ensure they meet their performance targets in terms of login hours, talk time, and conversions. The role involves daily monitoring, performance reviews, conducting RCA (Root Cause Analysis), providing feedback, and ensuring overall productivity and motivation of the team.

Key Responsibilities:
 Team Management.
 RCA Analysis
 Monitoring and Reporting.
 Training and Development
 Motivation and Recognition
 Attendance and Shrinkage Management
 Roster Creation

Requirements:
 Proven experience as a Team Leader or similar role in the insurance background.
 Experience of at least 1 year.
 Worked as a tele caller in insurance. Plus, point worked in term insurance domain.
 Strong analytical skills to perform RCA and monitor performance metrics.
 Excellent communication and leadership skills.
 Ability to motivate and engage a team.
 Proficient in using performance tracking tools like Metabases Pro and T-live Dashboard.
 Strong organizational skills to manage rosters and training schedules.

Logistics:
 Compensation: 3-4.5 LPA
 Location: Noida
 Joining: ASAP!

Why should you consider us seriously 
 We believe that longer-term, people >> product & profits and prioritize culture over everything else. See Glassdoor reviews.
 We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, SlideShare, Zomato, etc.)
 Unlimited Leaves 
 Freedom and Responsibility 
 Entrepreneurial Team 
 Exponential Growth 
 Healthcare (Physical & Mental Wellness) 

Please Note:
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