Project Coordinator

Purpose

As a Project Coordinator, you will oversee the project initiation process to ensure the smooth transition of clients from the sales process to the implementation process. This position also aids in maintaining internal systems and documentation to support departmental operations and requirements.

Essential Functions
 Proactively sets and manages expectations with customers to assess, document, and advance project readiness
 Coordinates the creation of projects in internal systems and assigns standard resources based on project criteria
 Works with internal leadership to assign team resources and determine appropriate project start dates
 Monitors and manages simple projects for level of completion, then balances and closes projects when complete
 Administrates departmental systems to include first-level support for users and managers
 Maintains and updates documentation as required
 Extensive written documentation will be required in this role
 Independently manages backlog of projects that have not started to ensure all are viable and works with management to close those that are not.
 Utilizes reporting to track personal productivity with backlog and reports timely to management
 All other duties and responsibilities as assigned

Skills needed to be successful
 Strong understanding of Microsoft Windows, MS Office, MS Project and standard office equipment.
 Ability to operate successfully and independently in ambiguous environment
 Demonstrated ability to work concurrently with and prioritize multiple projects in a matrix setting
 Comfortable working in fast-paced work environment with multi-disciplined, multi-location teams
 Ability to work in a team environment that requires quick turnaround and quality output
 Proactively identifies and implements process improvements
 Communicates effectively on a team; responds well to constructive criticism
 Possesses natural customer service capabilities
 Ability to navigate the unexpected and interpret guidance effectively
 Strong initiative, able to work independently, self-manage and use good judgment
 Attention to detail and strong organizational skills
 Strong written and verbal communication skills with attention to detail

Required Experience & Education
 BA or BS Degree
 1-3 years of experience working with clients in an office-based environment
 Working with basic MS Office tools, including Outlook, Excel, Teams, Word, PowerPoint

Preferred Experience & Education
 Background in Laboratory or Technology
 Have a basic understanding of Software life cycles
 Project Management experience

Shift Timings:
 This is a permanent role with shifts to partially overlap US EST hours from Monday to Friday. For India these are shifts from 1:30 PM to 9:30 PM IST.

Supervisory Responsibilities
 None,