Colston Bathrooms

1 week ago

Customer Service Coordinator

Colston Bathrooms
2 to 6 Yrs
  • Regular
  • Job Details

Job Details

    Roles and Responsibilities. Provide outstanding customer service to improve customer satisfaction and relationship. Provide technical support to customers, resolving technical issues Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Provide guidance to fellow employees and track employee performance Identifying and resolving any urgent customer service queries Developing and implementing monthly/yearly departmental goals Maintaining and updating client database. Take an active role in company. Perform other duties as assigned. Desired Candidate Profile Ability to assess and resolve customer issues effectively Ability to troubleshoot issues and provide solutions Ability to manage expectations and troubleshoot problems Excellent communication skills. Skills: communication and active listening,problem-solving,communication skills,customer service,relationship management,communication and interpersonal skills,problem solving skills,technical support,

Other Details

  • Industry BPO / Call Center
  • Recruiter Details Colston Bathrooms
  • Job Tags customer service
  • Job Type Full time

Recruiter Details

  • Colston Bathrooms
  • Delhi
  • hidden_email
  • hidden_mobile

Company Details

Colston Bathrooms

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