BlueStone

2 weeks ago

Senior Customer Relationship Officer

BlueStone
  • Regular
  • Job Details

Job Details

    Company Description BlueStone, founded in Bangalore in 2011, is a prominent digital-first fine jewellery brand in India. The brand focuses on modernity and digitization, offering a seamless omnichannel experience for customers. With a wide range of 100% certified jewellery designs in gold, platinum, diamonds, and gemstones, BlueStone caters to diverse preferences and budgets. The brand is supported by funding from institutional investors like Accel Partners, Kalaari Capital, and Hero Enterprises. Role Description This is a full-time on-site role for a Senior Customer Relationship Officer at BlueStone in Pune. The role involves managing customer relationships, resolving queries and concerns, providing personalized assistance, and ensuring customer satisfaction. The Senior Customer Relationship Officer will also collaborate with internal teams to enhance customer experiences and drive business growth. Qualifications Excellent customer service and interpersonal skills Strong communication and problem-solving abilities Experience in managing customer relationships Knowledge of jewelry or luxury retail industry Ability to work effectively in a team environment Proficiency in MS Office and CRM software Bachelor's degree in Business Administration or related field Bike & Driving License Compulsory,

Other Details

  • Industry Others
  • Recruiter Details BlueStone
  • Job Tags customer service
  • Job Type Full time

Recruiter Details

  • BlueStone
  • Other Maharashtra
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Company Details

BlueStone

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