Direct Sales Manager

Soneva is currently seeking a passionate, driven and experienced Sales Manager - Direct Sales in India to join our dynamic Sales team.

Soneva is a family of world-class resorts in the Maldives and Thailand, offering rare, meaningful experiences in outstanding natural locations. A pioneer for responsible tourism, Soneva combines a conscientious approach to sustainability with exquisite hospitality and intuitive, personalised service.

Founded in 1995, Soneva is an award-winning sustainable resort operator. At Soneva Fushi, Soneva Jani, Soneva Secret and Soneva in Aqua in the Maldives, and Soneva Kiri in Thailand, true luxury is defined by peace, time and space. Guests are encouraged to discover the SLOW LIFE, reconnecting with themselves and the natural world through rare, unforgettable experiences.

A pioneer for responsible tourism, Soneva combines a conscientious approach to sustainability with exquisite hospitality and intuitive, personalised service. Soneva has been fully carbon neutral since 2012 and a mandatory 2% environmental levy is added to every Soneva stay, with proceeds going towards the not-for-profit Soneva Foundation.

Scope of Position

As Sales Manager, you will be responsible for maximizing the revenue potential for Soneva Resorts in the Maldives and Thailand across direct sales, ultra-luxury lifestyle brands and strategic partnerships. You will focus on acquisition of new business, the retention of existing business, in line with company revenue goals. Working with Sales Managers and Country Directors of Sales across the world, you will report to the Country Director of Sales India in the day-to-day operations as well as supporting the team to achieve our targets. This varied and challenging role provides a chance for you to develop your Sales and Hospitality career in one of the worlds leading hospitality companies.

Key Targets of Excellence

 Enthusiastic and amiable personality

 Positive outlook, persistent and strong will to win business

 Out of the box thinker to unlock new sales initiatives and establish strategic partnerships

 Strong attention to detail and exceptional time management skills

 Experience in direct sales, ultra-luxury lifestyle brands and strategic partnerships

 Passion for hospitality, ultra-luxury, wellness and barefoot luxury is a plus

 Commitment to deliver the highest level of customer service

 Result driver, ambitious and innovative

 Outspoken and not shy to share ideas in a group setting

Duties and essential job functions

 Work closely with ultra-luxury lifestyle brands and strategic partnerships as well as develop a strong connection with existing and new HNWIs for Soneva to drive sales in India through a structured proactive approach and regular content sharing including new offers, Soneva updates and seasonal campaigns

 Devise and implement proactive activities and events to drive brand preference amongst HNWIs, ultra-luxury lifestyle brands and strategic partnerships

 Develop regular and ultra personalised communications and interactions with HNWIs and enhance Guests loyalty

 Cooperate with Brand Ambassadors

 Create enticing offers to boost sales and generate revenue across all Soneva resorts

 Proactive and enthusiast sales with clear targets to drive stronger growth in travel trade across India

 Leverage your existing network of HNWIs to boost Sonevas awareness in India

 Responsible for issuing promotions, packages, partnerships and internal calculations for all global special offers

 Develop and conduct persuasive verbal sales presentations to prospective clients

 Attend networking events to acquire new leads

 Prepare company contracts for the resort per current business and pricing conditions

 Work side by side with Sales team to coordinate efficient sales strategies

 Work as a team and assist in any required activity

Qualifications & Experience

 Based in India, ideally Delhi or Mumbai - working remotely from home

 Bachelor degree holder in Business, Marketing, Hospitality or related discipline

 Excellent presentation and proactive communication skill in verbal and written English

 Minimum 5 years of relevant experience in luxury background, within an ultra-luxury lifestyle brand, private jet company or concierge service

 Existing network of HNWIs and ultra-luxury lifestyle brands

 The ability to create a positive first impression with an understanding of intelligent luxury

Soneva is an Equal Opportunity Employer and a certified Great Place to Work. We celebrate diversity and are committed to creating an inclusive environment for all our Hosts.,