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Organo Mart
3 days ago
Customer Service Manager
Organo Mart
2 to 6 Yrs
- Regular
- Job Details
Job Details
- Role Description
This is a full-time on-site role in Navi Mumbai for a Customer Service Manager. The Customer Service Manager will be responsible for managing customer service operations, ensuring customer satisfaction, and providing support to customers.
Qualifications
Customer Satisfaction, Customer Service Management, and Customer Support skills
Analytical Skills and Problem-solving abilities
Excellent Communication skills both verbal and written
Ability to handle and de-escalate difficult situations
Proficiency in CRM software and Microsoft Office Suite
Experience in handling a team of customer service representatives
Experience in the organic products industry is a plus
Bachelor's degree in Business Administration or related field,
Other Details
- Industry BPO / Call Center
- Recruiter Details Organo Mart
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Organo Mart
- Other Maharashtra
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- hidden_mobile
Company Details
Organo Mart
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