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FREAKINS
- Job Details
Job Details
- Customer Service Manager
Office Location - Mumbai (Khar Road)
Company Description
Freakins, based in Mumbai, is India's fastest growing Denim Wear brand founded by Shaan Shah and Puneet Sehgal in 2021. The brand focuses on bold and comfortable designs, aimed at providing a constant variety in fashion with over 1500+ styles. Freakins aims to offer trendy fits, washes, and rips that cater to diverse body types and preferences, sold through direct-to-consumer channels and marketplaces.
Role Description
This is a full-time on-site role for a Customer Service Manager at Freakins in Mumbai. The Customer Service Manager will oversee day-to-day customer service operations, ensuring customer satisfaction, managing support services, and utilizing analytical skills to improve customer experiences.
Qualifications
Customer Satisfaction and Customer Service Management skills
Experience in Customer Support and Analytical Skills
Strong Communication skills
Excellent problem-solving abilities
Ability to work well under pressure
Previous experience in the fashion or retail industry is a plus
Bachelors degree in Business Administration or related field,
Other Details
- Industry Retail
- Recruiter Details FREAKINS
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- FREAKINS
- Other Maharashtra
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Company Details
FREAKINS
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