Shipping Operations Executive

Skills Required:
 Should have a good understanding of international logistics operations, related documentation, supply chain management, and industry-specific jargon
 Experience with international logistics and customs clearance procedures.
 Well-versed with import-export documentation, Incoterms, and procedures
 Excellent communication skills (English) and interpersonal skills.
 Experience in customer service and client communication; must be soft spoken and customer-oriented
 Excellent organizational and time management skills.
 Strong analytical and problem-solving abilities.
 Ability to work in a fast-paced and dynamic environment.

KRAs
 Coordinate and manage daily logistics operations, including transportation, warehousing, and distribution
 Provide exceptional customer service by addressing and resolving logistics-related inquiries and issues.
 Coordinate with carriers, freight forwarders, and third-party logistics (3PL) providers to ensure timely and cost-effective transportation.
 Communicating with international clients to receive and process orders
 Coordinate with warehousing teams to manage storage, picking, packing, and dispatch activities.
 Communicate with customers regarding order status, delivery schedules, and any delays.
 Evaluate and manage relationships with third-party service providers, including carriers, warehouses, and customs brokers.

Job Types: Full-time, Permanent

Benefits:
 Cell phone reimbursement
 Health insurance
 Provident Fund

Schedule:
 Day shift
 Morning shift

Experience:
 Operations: 2 years (Required)
 Import/Export: 2 years (Required)
 International Logistics: 2 years (Required)
 Inco Terms: 2 years (Required)
 Shipping: 2 years (Required)

Work Location: In person,