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Digital India Tech Pvt Ltd
5 days ago
Technical Support Executive
Digital India Tech Pvt Ltd
1 to 5 Yrs
- Regular
- Job Details
Job Details
- Responsibilities
Managing incoming & outgoing calls and Solve the customer Query,
Walk customers through the process of installing the software on their machines and starting up the program for the first time
Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
Send technical documentation to customers who have lost or misplaced theirs
Refer difficult cases to a senior analyst or support tech
Assume remote control over customers computers when necessary to resolve problems
Job Types: Full-time, Permanent, Fresher
Sif:
Morning shift
Night shift
Rotational shift
Tunjangan:
Provident Fund
Education:
Diploma (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Telugu (Preferred)
Bengali (Preferred)
Hindi (Preferred)
Work Location: In person,
Other Details
- Industry BPO / Call Center
- Recruiter Details Digital India Tech Pvt Ltd
- Job Tags it support
- Job Type Full time
Key Skills
Recruiter Details
- Digital India Tech Pvt Ltd
- Other Maharashtra
- hidden_email
- hidden_mobile
Company Details
Digital India Tech Pvt Ltd
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