Customer Service Representative

Company Description

TekWissen Group is a global technology consulting and workforce management solutions provider with a presence in 7 countries. We specialize in professional recruitment and consultancy services, managing a recruitment portfolio with revenues exceeding $100 million. Our Human Forward approach focuses on building relationships with talent and technology providers to drive positive outcomes for all parties involved.

Role Description

This is a full-time hybrid role for a Customer Service Representative at TekWissen India in Hyderabad, with flexibility for remote work. The Customer Service Representative will be responsible for providing support to customers, ensuring satisfaction, enhancing customer experience, and managing customer service inquiries on a day-to-day basis.

Qualifications
 Customer Service Representatives, Customer Support, and Customer Satisfaction skills
 Customer Service and Customer Experience skills
 Ability to prioritize customer needs and provide solutions
 Excellent communication and interpersonal skills
 Strong problem-solving abilities
 Experience in a similar role is a plus
 Knowledge of CRM systems and customer support software
 High school diploma or equivalent; additional education is a plus,