Customer Service

Urgent openings for Customer Service Executive

Location - Gurgaon

Undergraduates and freshers can also apply

immediate joiners required

rotational shifts

candidate must be good at English

Salary - 15 to 30 k ctc

Job Overview

We are seeking a Customer Service representative . As a Customer Service representative, you will be responsible for providing excellent customer support and ensuring customer satisfaction. This is a Full-Time position based in Gurgaon, Haryana, India. The ideal candidate should have less than 1 year of experience as a fresher.

Qualifications And Skills
 Excellent written and verbal communication skills
 Previous experience in a customer service role is a plus
 Ability to handle multiple customer inquiries simultaneously
 Strong problem-solving skills
 Attention to detail
 Proficient in data entry and computer skills
 Ability to remain calm and composed in challenging situations
 Strong interpersonal skills
 Knowledge of phone etiquette
 Ability to multitask and prioritize tasks effectively

Roles And Responsibilities
 Handle incoming customer inquiries via Live Chat, phone, and email
 Provide accurate information about products and services
 Assist customers in resolving their issues and complaints
 Maintain a high level of professionalism and customer satisfaction
 Process customer orders and returns
 Update customer information in the database
 Collaborate with other team members to ensure a seamless customer experience
 Meet and exceed customer service goals and targets,