Social Media Executive

Job Description

JD FOR SOCIAL MEDIA EXECUTIVE

The Social Media Executive (Client Servicing) will be responsible for managing and

nurturing client relationships, ensuring the successful execution of digital marketing

campaigns, and driving client satisfaction. This role requires a deep understanding of digital

marketing strategies, excellent communication skills, and the ability to manage multiple

clients and projects simultaneously.

Key Responsibilities

Client Relationship Management:
 Serve as the primary point of contact for assigned clients.
 Develop and maintain strong, long-term relationships with clients.
 Understand clients" business goals, marketing objectives, and challenges.

Campaign Strategy And Execution
 Collaborate with clients to define digital marketing strategies and campaign objectives.
 Develop comprehensive digital marketing plans, including SEO, SEM, social media, email marketing, and content marketing.
 Oversee the execution of campaigns, ensuring they are delivered on time, within budget, and meet or exceed client expectations.

Project Management
 Manage multiple client projects simultaneously, ensuring timely delivery and quality control.
 Coordinate with internal teams, including creative, content, SEO, PPC, and social media specialists, to ensure cohesive campaign execution.
 Monitor project progress and adjust strategies as needed to achieve desired outcomes.

Performance Analysis And Reporting
 Track and analyze campaign performance metrics using tools like Google analytics, SEMrush, and social media analytics platforms.
 Prepare and present detailed reports to clients, highlighting key insights, successes, and areas for improvement.
 Provide actionable recommendations based on data analysis to optimize future campaigns.
 Conduct regular client meetings, presentations, and performance reviews.

Team Collaboration And Leadership
 Work closely with internal teams to ensure seamless collaboration and alignment on client projects.
 Mentor and guide junior team members, fostering a culture of continuous learning and improvement.
 Stay updated with industry trends, emerging technologies, and best practices to drive innovation within the team.

Qualifications
 Bachelors degree in Marketing, Business, Communications, or a related field.

EXPERIENCE AND EXPERTISE ;
 5+ years of experience in digital marketing, with a focus on client servicing and account management.
 Preferably 2 years work experience in a Digital Marketing or Advertising Agency
 Proven track record of managing successful digital marketing campaigns.
 Strong understanding of digital marketing channels, including SEO, PPC, social media, email marketing, and content marketing.
 Excellent communication, presentation, and interpersonal skills.
 Strong analytical skills and experience with marketing analytics tools.
 Ability to manage multiple projects and clients simultaneously in a fast-paced environment.
 Proactive, detail-oriented, and highly organized.
 Experience with CRM software and project management tools is a plus.

What We Offer
 Competitive salary and benefits package.
 Opportunity to work with a dynamic and creative team.
 Professional development and growth opportunities.

Requirements

Desired Skills: Proficiency in social media marketing and online marketing. Experience in digital marketing and web analytics. Excellent verbal and written communication skills. Ability to multitask and manage multiple projects simultaneously. Bachelor's degree in Marketing, Communications, or a related field. Education: Bachelors Degree Working days: Monday to Friday (Sat-Sun Off) Work Timing: 10 AM to 6:30 PM,