Pre Sales Executive

Job Profile: Pre Sales Executive

Roles and Responsibilities:
 A graduate in any stream regular education - With excellent communication skill
 Familiar with CRM cloud telephony systems and practices
 Have the ability to multitask, set priorities and manage time effectively
 Possess previous experience in a call center's dealing with Indian consumers.
 Superior listening, verbal, and written communication skills
 Proficient in spoken English with proper grammar fluency

Skills Required:
 To Make outgoing calls to potential customers for sales.
 Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
 Follow up with potential customers in a timely manner if necessary.
 Manage a good number of outbound calls in a timely manner.
 Document all call information in the CRM according to standard operating procedures.
 Meet personal/team qualitative and quantitative targets.
 Possess strong knowledge of services to identify customer needs when qualifying them.
 Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
 Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport and create brand awareness.
 Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests.
 Make reminder calls to customers schedule appointments, ensuring that the calls happen as per scheduled time.
 Communicate effectively and professionally in all forms of communication with internal and external customers.

Preferred languages:
 English (Fluent)
 Hindi (Fluent)
 Kannada
 Telugu

Additional Information:
 Education:Any Graduate
 Job Type: Full Time
 Position Type: Permanent
 Office Timings: 09:30 am  6:30 pm
 Work Location: Bengaluru,