Senior Site Reliability Engineer - Core

Summary Of Role

Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumos planet-scale observability and security products. Work with your global SRE team to optimize operations, increase efficiency in our use of cloud resources and our developers time, harden security posture, and increase feature velocity of our developers. Work closely with multiple teams on assisted engagements to optimize the operations of their microservices.

Responsibilities
 Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement.
 Participate in defining, evolving, and managing SLOs
 Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumos developers to deliver features more rapidly.
 Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
 Facilitate blame-free root cause analysis meetings for incidents to learn and drive improvement
 Participate in and continually improve our global IRC (incident response coordination) for all products.
 Drive root cause identification and issue resolution with the various teams.
 Work inside of a fast-paced iterative environment.

Required Qualifications And Skills
 Cloud native application development experience leveraging best practices and design patterns
 Strong debugging and trouble-shooting skills across the entire technology stack
 Deep understanding of AWS Networking, Compute, Storage, and managed services.
 Competency with modern CI/CD tooling like Kubernetes, Terraform, Ansible & Jenkins
 Experience with full life cycle support of services, from creation to production support
 Versed in Infrastructure as Code practices using technologies like Terraform or Cloud Formation
 Ability to author production ready code in at least one the following: Java, Scala or Go.
 Experience with Linux systems and at home on the command line
 Understand and apply modern approaches to cloud-native software security
 Experienced with agile frameworks, such as Scrum and Kanban, and how to operate within these frameworks to continually deliver value.
 Flexible and willing to step into new roles and responsibilities
 Willingness to learn and use Sumo Logic products for solving reliability and security issues
 Bachelors or Master's Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline
 4-6 years of industry experience.

Desirable Skills
 Experience using Sumo Logic products or other observability products for reliability and security
 Experienced with planet scale product development
 Running and operating SaaS products on AWS Cloud with expert level proficiency
 Experience with streaming technologies like Kafka, Kafka Streams, or KSQL
 Expert level experience in one or more of: Java, Go, Scala, or Python
 Expert level experience in one or more of: Terraform, Jenkins, Kubernetes
 Extensive experience running and tuning JVM workloads at scale

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

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