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IMS People Possible
3 weeks ago
Customer Service Specialist | 3.5LPA | US Shift
IMS People Possible
1 to 5 Yrs
- Regular
- Job Details
Job Details
- Company Description
IMS People Possible is an Offshore Recruitment Services organisation based in Jaipur, India. With over 18 years of experience, we partner with 250+ recruitment brands globally, offering customised solutions for recruitment, credentialling, compliance, and more. Our team of 3,000+ employees operates from offices in Ahmedabad and Jaipur, providing services to sectors such as Healthcare, IT, Finance, and Engineering.
Role Description
This is a full-time on-site role for a Customer Service Specialist at IMS People Possible in Jaipur. The role involves daily tasks focused on customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service and experience.
Qualifications
Customer Support and Customer Satisfaction skills
Phone Etiquette proficiency
Experience in Customer Service and Customer Experience
Strong interpersonal and communication skills
Ability to work effectively in a team
Knowledge of CRM systems is a plus
Minimum of 1 year experience in a similar role
Bachelor's degree in a relevant field,
Other Details
- Industry BPO / Call Center
- Recruiter Details IMS People Possible
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- IMS People Possible
- Jaipur
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Company Details
IMS People Possible