Inside Sales Specialist

JOB DESCRIPTION

Inside Sales Executive | GLOBALLY

Job Summary

We are looking to hire an experienced, customer-oriented Inside sales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Inside sales Executives responsibilities include cross selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints. To be successful as a Inside sales Executive, you should be persuasive and able to work in a high pressure environment. Ultimately, a top-performing Inside sales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Responsibilities:

 Calling existing and potential customers to persuade them to purchase company products and services.

 Accurately recording details of customers purchase orders

 Processing all customer purchases accordingly

 Generating promising leads for the outside sales team to pursue

 Managing customer accounts by ensuring timely follow ups

 Developing and sustaining solid relationships with customers to encourage repeat business

 Using sales scripts proffered by the company to drive sales and respond to customer rejections

 Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers" needs and preferences

 Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales

Skills:

 Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred.

 Certified Sales Professional (CSP) accreditation is advantageous.

 Proven experience working as a Inside sales Executive.

 Proficiency in all Microsoft Office applications.

 The ability to follow scripts.

 Strong negotiation and consultative sales skills.

 Excellent organizational and problem-solving skills.

 Effective communication skills.

 Exceptional customer service skills,