Work closely with corporate, city resources and internal stakeholders to develop and execute effective operations strategy.
Leads the campus team to develop strong sales training and operational processes for food hall and other amenities and services introduced by Converge.
Create a culture of continuous learning that brings operational efficiencies and incremental revenue.
Develop KPIs and Metrics to drive revenue, productivity, process improvement and service levels.
Driving brand partnerships and alliances for enhanced client experience and incremental revenue.
Develops initiatives which impact people, process, productivity, and service levels.
Safety, Environment and Compliance
Ensure all Fire, Health Safety, Environment compliances.
Social Responsibility and Sustainability.
Ensuring compliance with all legal requirements in connection with operations.
Ensure all Compliances, Internal External Audit controls.
Guiding and supervising maintenance of the facilities.