We will notify you once we have something for you
H&M Virtual Services
Hot0 days ago
Customer Service Manager
H&M Virtual Services
3 to 7 Yrs
- Regular
- Job Details
Job Details
- The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Job Roles
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Oversees Our Customer Care Team
Manage and Train Customer Care Executives
Developing customer satisfaction goals and coordinating with the team to meet day to day deadlines.
Implementing an effective customer loyalty program.
Creating effective customer service procedures, policies, and standards.
Maintaining accurate records and documenting all customer service activities and discussions.
Assessing service statistics and preparing detailed reports on your findings.
Qualifications
Bachelor's degree or equivalent experience
3+ years" of customer service
Excellent written and verbal communication skills
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.),
Other Details
- Industry BPO / Call Center
- Recruiter Details H&M Virtual Services
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- H&M Virtual Services
- Other Gujarat
- hidden_email
- hidden_mobile
Company Details
H&M Virtual Services
201,374 Similar Jobs
Related Articles
Data entry may seem simple, but it requires a set of skills for accuracy and efficiency. This article highlights 10 key skills tha...
TCS Recruitment Process is driven by multiple interview rounds. One of the interview rounds where a candidate needs to outperform ...
Preparing for the managerial round interview questions is of high importance to crack the interview. Walk through the blog to gain...
When there is a job opening in any organization, usually recruiters select the candidates who are suitable for the job role. Then ...
Leave application letter for office is important for corporate workspace. Check out the tips, format, and samples to draft the let...
A marriage leave application is an important document that should effectively convey your intention to take leave for your marriag...
Communication barriers can lead to obstacles in the flow of information. Get to know about the types of communication barriers and...
An emergency can occur at any time, the responsibility of being as a working professional is to update your manager or HR departme...