Venture Quest

Hot0 days ago

Customer Service Executive in Noida

Venture Quest
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  • Job Details

Job Details

    Job Posting: Customer Support Executive Company: Niva Bupa Location: Noida Sector 59 Position: Customer Support Executive Salary: Based on experience and skills Shift: 9 hours Job Description Niva Bupa is looking for a dedicated Customer Support Executive to join our team. The role involves providing exceptional support to our customers and ensuring a seamless experience. Key Responsibilities Customer Interaction: Manage inbound and outbound calls, emails, and chats to address and resolve customer inquiries. Issue Resolution: Offer accurate information, troubleshoot issues, and effectively handle customer concerns. Record Keeping: Document customer interactions and transactions in our CRM system. Feedback Collection: Collect customer feedback to contribute to service and product improvements. Performance Metrics: Meet performance goals related to customer satisfaction and response times. Requirements Experience: Minimum of 6 months in a customer support role, with proper documentation from previous employers. Education: Graduate with a relevant degree. Communication Skills: Excellent English communication skills (A+ level); proficiency in additional languages such as Tamil, Telugu, Bengali, Punjabi, or Gujarati is an advantage. Join Niva Bupa and be part of a dynamic team committed to delivering outstanding customer service! About Company: We are a leading recruitment and staffing company, dedicated to providing exceptional talent acquisition and HR solutions for businesses of all sizes. With a focus on quality, efficiency, and customer satisfaction, we strive to be the partner of choice for companies seeking to build and grow their workforce.,

Other Details

  • Industry BPO / Call Center
  • Recruiter Details Venture Quest
  • Job Tags customer service, tele customer service
  • Job Type Full time

Recruiter Details

  • Venture Quest
  • Noida
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Company Details

Venture Quest

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