Front Desk Receptionist

Job Discription

Designation: Receptionist.

Job Type: Full-time

Reporting to: Restaurant Manager

Responsibilities
 Greet and welcome guests as soon as they arrive at the Resort.
 Direct visitors to the appropriate person and Resort
 Answer, screen and forward incoming phone calls
 Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
 Provide basic and accurate information in-person and via phone/email
 Receive, sort and distribute daily mail/deliveries
 Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
 Order front office supplies and keep inventory of stock
 Update calendars and schedule Check ins and check outs.
 Arrange travel and accommodations, and prepare vouchers.
 Keep updated records of office expenses and costs
 Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements And Skills
 Proven work experience as a Receptionist, Front Office Representative or similar role
 Proficiency in Microsoft Office Suite
 Hands-on experience with office equipment (e.g. fax machines and printers)
 Professional attitude and appearance
 Solid written and verbal communication skills
 Ability to be resourceful and proactive when issues arise
 Excellent organizational skills
 Multitasking and time-management skills, with the ability to prioritize tasks
 Customer service attitude
 High school degree; additional certification in Office Management is a plus,