Manager- Fulfilment & Experience (Program Management)

About The Team

You will be joining the Fulfillment and Experience (F&E) team at Meesho working on enabling Meesho entrepreneurs deliver a world-class experience to their customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team are solving industry-defining problems at scale that few startups can offer globally.

About The Role

As a Manager- F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

What You Will Do
 Design programs to improve cost and experience metrics, driving improvement in process excellence and relevant operational metrics; Own a key part of logistics cost reduction for the. platform and improve user experience
 Participate in building strategy as an advocate for better cost design and user experience from the vantage point of the programs you own
 Influence product development choices using data and insights which originate from in-depth knowledge of your program
 Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes; Manage internal and external stakeholders to ensure success of the programs you own
 Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
 The role requires strong generalist problem solving skills, data orientation, analytical skills and offers mobility across different business verticals within the organization.

What You Will Need
 Candidates from either Premium or Top B Schools with total work experience of 3-4 years preferred
 Experience in E-commerce supply chain - Fulfilment, 3PL Logistics and the entire supply chain process, and experience in similar tech startups preferred
 Strong problem solving, data orientation and analytical skills
 Solid program and project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
 Data driven and inquisitive approach,