Customer Service Representative

Company Description

Startek is a global customer experience (CX) management solutions provider that delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands. Our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. Our vision is to help our clients build long-term, profitable customer relationships by closing the CX gap.

Role Description

This is a full-time on-site role for a Customer Service Representative in Bengaluru. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.

Qualifications
 Proven skills in Customer Support, Customer Satisfaction, and Customer. Service
 A passion for delivering outstanding Customer Experience
 Ability to communicate effectively in English (verbal and written)
 Excellent problem-solving and decision-making skills
 Outstanding interpersonal skills, with an emphasis on empathy
 Experience in a customer service role is preferred
 Bachelor's degree in any field or equivalent experience,