Customer Support Specialist

Company Description

Chennaiproperties.in is a fast-growing property portal connecting buyers and sellers of properties in and around Chennai. Our innovative interface makes it easy to search for residential or commercial property. As the only real estate portal exclusively for Chennai, we have become a popular choice in the industry, gaining attention from different media everyday and attracting unique visitors in large numbers.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Chennai. The Customer Support specialist will be responsible for handling customer inquiries, resolving customer issues, and ensuring customer satisfaction through effective communication and problem-solving skills. The role also involves providing technical support and troubleshooting assistance to customers.

Qualifications
 Customer Support and Technical Support skills
 Interpersonal and Analytical skills
 Ability to ensure customer satisfaction
 Excellent. communication skills, both written and verbal
 Proficiency in English and Tamil
 Bachelor's degree in any field
 Experience in the real estate industry is a plus

The candidate should possess strong problem-solving skills, be detail-oriented, and be able to multitask effectively. A successful candidate will have a passion for customer service and a desire to help customers achieve their property goals,