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Byteseal
- Job Details
Job Details
- Company Description
Byteseal is a leader in biometrics tokenisation providing secure and efficient identity and access management solutions. Our unique biometric ID allows users to store all their important passwords in a digital and compact safe.
Role Description
This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, and ensuring customer satisfaction via phone, email, and chat. They will also be responsible for maintaining accurate records of customer interactions and ensuring timely resolution.
Qualifications
Excellent customer service, support, and satisfaction skills
Strong problem-solving and conflict resolution skills
Ability to work well under pressure and with minimal supervision
Excellent verbal and written communication skills
Strong attention to detail and organizational skills
Experience with CRM software and other customer. service tools
Experience working in a remote environment is a plus
Bachelor's degree in Business Administration, Communications, or related field,
Other Details
- Industry BPO / Call Center
- Recruiter Details Byteseal
- Job Tags customer service
- Job Type Full time
Key Skills
Recruiter Details
- Byteseal
- All India
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Company Details
Byteseal
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